How to Order CityPost Cable Railing
Ordering a CityPost Cable Railing System from Simple Cable Railings is a straightforward process designed to keep your project on track. Whether you are planning a deck, balcony, or commercial railing, our online ordering system covers every essential detail, from post height and cable type to mounting style and custom add-ons. After you place your order, you will receive a preliminary quote. A member of our sales team will follow up to confirm architectural details and finalize your configuration before we ship anything.
Below is a step-by-step guide to how the ordering process works, along with answers to common questions. If you prefer to discuss your order before placing it, feel free to call us at (888) 378-1139 or email sales@simplecablerailings.com.
Step 1: Browse the CityPost Category Page and Use the Filters
Start on the CityPost Cable Railing Systems category page. On the left side of the page, you will find filters that let you narrow your options based on what matters most for your project. Using these filters before browsing individual products will help you save time and focus on the right configuration.
You can filter by:
- Post Height: 36" or 42", available in base-mounted and fascia-mounted styles.
- Color: Black, White, Gray, or Bronze. Custom colors are available upon request.
- Cable Material: Steel, Stainless Steel, or Aluminum.
- Grade: Standard or Marine Grade, depending on your environment and corrosion requirements.
Step 2: Select a Product That Fits Your Project
Once you have filtered down your options, click into a product listing to review the details. Each listing shows the color, post height, cable type, grade, and price. These systems are sold by the linear foot, so the quantity you enter at checkout equals the number of linear feet you need. Ordering 20 linear feet means entering a quantity of 20.
The cart total at checkout is a preliminary estimate, not a final charge. A member of our sales team will follow up to confirm your full system configuration, including cap styles, post types, stair transitions, and corner layouts. Each product page also includes a downloadable brochure and order form if you want to get a head start on the details.
Step 3: Configure Your Hardware Options
Before adding to cart, the product page will ask you to make a few selections. These choices match the hardware in your order to your specific installation. Here is what each option covers:
Surface Mount Hardware
Choose the substrate your posts will be mounted to. Select Concrete Mounting Hardware for concrete surfaces or Wood Mounting Hardware for wood decks and structures.
Mounting Type
This determines how your posts attach to the structure. Fascia Mount (side) attaches the post to the side face of a deck or beam. Surface Mount (base) secures the post to the top surface. Not sure which one applies? The sales team can sort that out with you during the follow-up call.
Additional Custom Options (Per Linear Foot)
These are optional upgrades you can include with your order:
- Black Cable & Hardware (+$/ft): Upgrades cable and hardware to a matching black finish.
- Base Plate Covers (+$/ft): Decorative covers that hide the base plate hardware for a cleaner look at the base of each post.
- Gate (+$): Adds a matching gate to your system. Gate specifics will be confirmed with the sales team.
- No Top Rail (-$/ft): Removes the top rail from your order if your project calls for a different solution.
- IRC Handrail Upgrade: Upgrades the top rail to meet IRC handrail code requirements for graspability, a common requirement for stair applications.
Step 4: Add to Cart and Place Your Order
With your selections made, add the product to your cart and proceed to checkout. Enter your linear footage as the quantity, review everything, and complete the order. Your order total is an estimate based on your current selections. Try to get your linear footage as close as possible, but the sales team will confirm everything before the order is finalized and processed.
Step 5: The Sales Team Will Follow Up
After your order is submitted, a Simple Cable Railings sales representative will reach out to review the details of your project. They will confirm cap styles, post types, stair transitions, corner layouts, and anything else specific to your installation. This follow-up is what turns your preliminary quote into a complete, accurate order ready to ship.
You are also welcome to reach out at any point before or after placing your order:
- Phone: (888) 378-1139
- Email: sales@simplecablerailings.com
Frequently Asked Questions
Does the system include everything I need?
Yes. CityPost systems come with 100% of the materials required for your installation, including tools when ordered directly or through lumber store partners.
What tools do I need?
CityPost includes a cable cutter and hand swaging tool for $100. You will also need a hand drill and drill bits.
What colors are available?
Four stock colors are available: Black, White, Gray, and Bronze. Custom colors can be requested by contacting the sales team.
How tall are the posts?
Posts come in 36" and 42" heights in both base-mounted and fascia-mounted styles.
Do you include extra cable?
Yes. Every order ships with 10% additional cable for field adjustments during installation.
Does the system come with a top rail?
Yes. Every system includes a 1"x3" powder-coated aluminum top rail with transition pieces. If you do not need a top rail, you can remove it at checkout with the "No Top Rail" option.
Have questions about your CityPost order or need help planning your railing layout? Our sales team is ready to assist.
