Warranty

Cable Railing Kit and Hardware Warranty

The Cable Connection warrants that the Ultra-Tec brand of cable railing kits and all included components shall be free from defects due to defective materials or workmanship for a period of ten (10) years from the date of receipt in which the customer had purchased the product(s).


This warranty does not cover materials which have been abused, neglected or used in any manner other than for pedestrian railings nor for any damage, failure of corrosion resulting from environmental conditions, improper installation, vandalism, insurrection, war or acts of nature.


Ultra-Tec holds limited obligations under this warranty to the replacement and refund of the net purchase price of materials found to be defective under the terms contained in this warranty. The purchase price shall be the price in which the customer initially paid for the goods. The Cable Connection shall not be liable for any other expenses relating to the replacement of defective materials, excluding situations specifically stated above, nor for any other damages of any kind, including but not limited to incidental or consequential damages for lost profits, lost sales, injury to person or property, environmental injuries or any other incidental or consequential damages of any nature.


All claims under this warranty are limited to the time period specified above.


In making a claim, the material shall be delivered to Ultra-Tec with a written notice of the defect and evidence that the condition or product failure is covered by this warranty.


Warranty Information

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